Last updated: March 2026
Nexchange ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and exchange service at nexchange.app (the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.
Because Nexchange does not require account registration and does not use wallet connections, we collect significantly less personal data than typical financial platforms. Our goal is minimal, purposeful data collection.
To process your exchange, we collect:
We do not collect private keys, seed phrases, or any credentials that would give us access to your wallets. We do not require your name, email address, phone number, or government-issued identification for standard exchanges.
When you visit our website, we may automatically collect certain technical information including:
If you contact our support team, we collect the information you voluntarily submit, such as your email address, order ID, and the content of your message. This information is used solely to respond to your inquiry.
Because Nexchange operates without wallet connections and without user accounts, we explicitly do not collect:
We use the information we collect for the following purposes:
We do not sell your information to third parties, nor do we use it for targeted advertising.
We implement industry-standard technical and organizational security measures to protect the information we hold, including TLS encryption for data in transit, access controls limiting data access to authorized personnel, and regular security reviews of our infrastructure.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
The Service integrates with third-party providers to deliver its functionality, including:
We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.
We use cookies and similar technologies to enhance your experience. Specifically, we use:
You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect the functionality of the Service.
Depending on your jurisdiction, you may have the following rights with respect to your personal data:
Because we do not require accounts and do not link exchanges to personal identities by default, exercising many of these rights may require you to provide your order ID or other identifying information so we can locate your data.
If you have questions about this Privacy Policy, wish to exercise your rights, or believe your privacy has been compromised, please contact us:
We reserve the right to update this Privacy Policy at any time. Material changes will be communicated via a notice on our website. Continued use of the Service after such changes constitutes your acceptance of the updated policy.